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If you are having technical problems purchasing or running a course, please click the FAQs link at the top of the screen first. Many issues can be resolved quicker by using our support resource page.

System requirements for online courses

The requirements are actually quite basic. Before launching the course, check to make sure you are follow the steps below:
  • Internet connection dial-up (minimum 56Kbps required). Cable/DSL/T1 (recommended).
  • Microsoft Internet Explorer 6,7,8,9,10 Firefox, Chrome or Safari...
  • You will need to have both JavaScript and Cookies enabled in your browser's settings to successfully use our online courses.

How to enable JavaScript in your browser

1. Windows Internet Explorer
At the top of the Internet Explorer, click on the Tools and select "Internet Options" and then click on Security tab, on Security tab select Custom Level, on Security Settings- Internet Zone click on "Reset" button. You will get a warning message, click on Yes and click OK and then click on Apply then OK. That should do it! Return to Course Catalog
2. Mozilla FireFox
  • Open Firefox.
  • On the Tools menu, click Options.
  • Click on the Content icon.
  • Check the box next to Enable JavaScript.
  • Click the Advanced button to open the Advanced JavaScript Options box.
  • Check the boxes under Allow scripts to section that you want to allow.
  • Click OK.
  • Click OK. That should do it! Return to Course Catalog
3. Apple Safari
  • Open Safari.
  • In the menu bar, click on Safari.
  • In the drop-down menu, click on Preferences.
  • Click on Security in the top row of the new window.
  • Check the checkbox for Enable JavaScript.
  • Click on the red dot in the upper left corner to close the window.
  • That should do it! Return to Course Catalog
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